# Upcoming orders

### 1. Introduction

The **Upcoming Orders** section allows you to manage future billing and delivery cycles for a subscription contract. From here, you can take action on individual upcoming cycles to handle real-world scenarios such as early billing, temporary pauses, or delivery schedule changes.

You can place an order immediately to trigger a billing attempt, skip a cycle when a customer needs to pause temporarily, or reschedule a cycle to a different date and time. These actions help you stay flexible and respond quickly to customer requests while keeping subscription schedules accurate and up to date.

### 2. How to use

{% stepper %}
{% step %}

### **Place order**

If you want to bill a cycle right now, (for example: ...) you can choose to "Place order" by clicking the icon "..." at the end of a cycle. Here you can see a "Place order" option. 

<figure><img src="https://1162527299-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx6Y711bqgeJWSrawEhaP%2Fuploads%2FcxEP1pQDWng6przYOTM8%2Fimage.png?alt=media&#x26;token=2039fe4f-7962-4d0b-9ae6-4d24fbf0b917" alt=""><figcaption></figcaption></figure>

The system will then create an automatical billing attempt.&#x20;
{% endstep %}

{% step %}

### Skip cycle

When you want to skip a cycle (for example: the customer is away on holiday for a month), please click on the "..." icon at the end of a cycle. Here you can see a "Skip cycle" option.&#x20;

<figure><img src="https://1162527299-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx6Y711bqgeJWSrawEhaP%2Fuploads%2FVitSSpl7ZDWijQztMJdM%2Fimage.png?alt=media&#x26;token=51aafc0e-0b6b-41e8-a00b-54b15b409346" alt=""><figcaption></figcaption></figure>

After that, please confirm if you really want to skip the cycle

<figure><img src="https://1162527299-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx6Y711bqgeJWSrawEhaP%2Fuploads%2FIubtNobp5BzoE1cpoEkV%2Fimage.png?alt=media&#x26;token=416b3162-eba8-4935-9baf-ab83f5ce70ea" alt=""><figcaption></figcaption></figure>

After skipping, the status of the cycle will turn into "Skipped"

<figure><img src="https://1162527299-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx6Y711bqgeJWSrawEhaP%2Fuploads%2FuqwSBL6CyVIx2WevACXq%2Fimage.png?alt=media&#x26;token=c2f80292-0d1e-4291-87f5-36c9f94e747b" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Reschedule cycle

If you want to reschedule a cycle (for example: shipping isn't available on that day), then please click the "Reschedule" option in contract.&#x20;

<figure><img src="https://1162527299-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx6Y711bqgeJWSrawEhaP%2Fuploads%2Ft5aSho8KDhjYQAKQggHh%2Fimage.png?alt=media&#x26;token=a4eb5c10-f159-4f3b-b19b-37d576db36f2" alt=""><figcaption></figcaption></figure>

Then you can see a modal popping up allowing you to choose the date and time for the cycle you wish to reschedule.

<figure><img src="https://1162527299-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fx6Y711bqgeJWSrawEhaP%2Fuploads%2FunLYBH2O0DFp3BJDLxk1%2Fimage.png?alt=media&#x26;token=2233a8aa-2829-42cd-825f-e4f0027b4e3c" alt=""><figcaption></figcaption></figure>

> **Note:** rescheduling only automatically change the date and time of one single cycle only. If you wish to reschedule from a specific cycle onwards, please tick the box "Reschedule all upcoming orders?" and all subsequent orders will follow the new pattern too.&#x20;
> {% endstep %}
> {% endstepper %}

*If you need help, feel free to reach out to us via in-app* [***Live chat***](https://go.crisp.chat/chat/embed/?website_id=c4ae10a3-f762-4968-b35a-c931caf62a96)***,*** [***Book a call***](https://calendly.com/easto-support/30min) *or at* [***support@tech-arms.io***](mailto:support@tech-arms.io)***.***