# Special Groups Policy

At different stages of TA Subscriptions App, certain users joined under specific promotional or legacy conditions. To ensure transparency and fairness, we maintain dedicated policies for these special groups.

This page provides a high-level overview. For full details, please refer to the corresponding policy page linked below.

### 🐣 Previous versions

Early Bird users and Early Adopter users are merchants who joined TA Subscriptions App during earlier stages of our product development. These groups may retain specific benefits such as legacy pricing structures, original quota calculations, or early feature access based on the terms available at the time of their signup. We maintain dedicated policies for each group to ensure transparency, fairness, and clarity as the product continues to evolve.

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{% tab title="Early Bird" %}

#### Early Bird Users

Early Bird users joined TA Subscriptions App during our early access period (before 2:30PM 26/08/2025, GMT+7).

They may receive:

* Preferential or locked-in pricing
* Access to selected beta features
* Special eligibility conditions defined at the time of signup

👉 View full policy: [**Early Bird User Policy**](https://docs.easto.io/resources/special-groups-policy/early-bird-user-policy)

This page explains eligibility criteria, pricing lock-in conditions, plan change implications, and feature access rules.
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{% tab title="Early Adopter" %}

#### Early Adopters Users

Early Adopters users joined TA Subscriptions App during our promotional launch period (before 11:00 AM 02/03/2026, GMT+7).

They may retain:

* Legacy pricing structures
* Previous quota calculation formulas
* Access to features tied to their original plan

👉 View full policy: [**Early Adopter User Policy**](https://docs.easto.io/resources/special-groups-policy/early-adopter-user-policy)

This page details how legacy pricing is protected, what happens when switching plans, and how quota calculations are handled.
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### 🚀 Current Version

TA Subscriptions App is currently free to install and use under our latest version.

Some advanced features are temporarily not enabled by default. This allows our team to continue refining and improving them before broader release.

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{% tab title="Feature Request" %}

#### **Early Access Program**

You may request access to these advanced features.

During this phase:

* Access is available upon request
* We provide demos or onboarding guidance if needed
* We kindly ask participating users to share feedback and leave a review to help us improve

Your feedback plays an important role in shaping future updates and ensuring feature stability.

If you’d like to explore these features, please contact our team.

👉 [**Reach out to request access, book a demo, or share your thoughts.**](https://calendly.com/easto-support/30min)
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{% tab title="Reinstallation Policy" %}

#### Reinstallation & Plan Eligibility

Users belonging to the Early Bird or Early Adopters groups retain their benefits only while maintaining continuous installation of TA Subscriptions App.

If a user from either group:

* Uninstalls the app, and
* Reinstalls at a later time

They will automatically be moved to the **latest version** of the app and the current feature structure.

This means:

* Previous special pricing (if applicable) will no longer apply
* Legacy quota calculations will no longer be preserved
* Access will follow the current version’s policies and feature availability

This policy ensures fairness and consistency across all users as the platform evolves.

If you are unsure about the impact of uninstalling, we strongly recommend contacting our support team before taking action.
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### ❓Why These Policies Exist

As TA Subscriptions App evolves, pricing structures and feature packaging may change. However, we are committed to:

* Honoring commitments made at the time of signup
* Providing clear migration paths when updates occur
* Ensuring fairness between legacy and new users

If you're unsure which group you belong to, please contact our support team for clarification.

*If you need help, feel free to reach out to us via in-app* [***Live chat***](https://go.crisp.chat/chat/embed/?website_id=c4ae10a3-f762-4968-b35a-c931caf62a96)***,*** [***Book a call***](https://calendly.com/easto-support/30min) *or at* [***support@tech-arms.io***](mailto:support@tech-arms.io)***.***