Renewal & Dunning Settings
Handle charges your way & Take control of failed payments before they cost you customers.
Manage how and when your subscription billings are processed.
Renewal Settings:
Define inventory policies for product variants during subscription renewals.
Set early charge hours and specify your store’s time zone to align billing schedules.
Billing Delivery Schedule:
Choose which days of the week billing should occur.
Optionally process all orders early in the day to streamline fulfillment.
Customize the time of day billing should take place (e.g., anytime, early morning, etc.).
Dunning Settings
Configure retry strategies for failed subscription charges to maximize recovery.
Create multi-phase campaigns with adjustable retry intervals and retry limits per phase.
Add, edit, or remove phases to tailor the dunning flow to your business needs.
Avoid unnecessary churn by giving payments a second (or third) chance.
This setup gives you full control over how billing cycles are managed and helps ensure smooth customer experiences.
If you need help, feel free to reach out to us via in-app Live chat or at [email protected].
Last updated